Privacy Policy

Last Updated: 05/07/2025

At MRBR Studio, we respect your privacy and are committed to protecting any personal or professional information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you:

• Visit our website www.mrbrstudio.com

• Use our video editing, creative, or AI-based services

• Communicate or collaborate with our team

By using our services or visiting our website, you agree to the terms described in this policy.

1. Information We Collect

We collect data only to deliver our services efficiently, maintain communication, and improve user experience.

a. Personal Identification Information

Collected during inquiries, sign-ups, or project onboarding:

• Full name

• Email address

• Phone number / WhatsApp contact

• Business name (if applicable)

• Billing address

• Social media handles or channel URLs (for marketing or YouTube-related projects)

b. Project Information

Collected when you request edits or enroll in programs:

• Raw footage, photos, voiceovers, and assets uploaded to MRBR Studio (via Drive, Dropbox, or secure upload form)

• Brand guidelines, style preferences, and content briefs

• Logos, titles, captions, and design templates

• Revision notes and feedback communications

c. Account & Program Data

If you participate in our 90-Day Monetization Program, Credit Packages, or White-Label Services, we may collect:

• Channel analytics (views, subscribers, estimated revenue, engagement rate)

• Credit usage data and project delivery statistics

• Partnership terms and revenue-sharing agreements (where applicable)

d. Website, Analytics & Communication Data

• Pages visited, duration, click actions, and referral sources

• Communication records (emails, chats, support tickets, or WhatsApp messages)

• Form submissions (quote requests, trial edits, program applications)

• Cookies and device information (see Section 8)

We collect only the minimum data necessary for operational, analytical, or legal purposes.

2. How We Use Your Information

Your information is used exclusively for delivering and improving MRBR Studio’s services.

a. Operational Use

• To understand your project needs and deliver personalized edits

• To manage your account, credits, and active programs

• To provide customer support and technical assistance

• To communicate about deadlines, approvals, and revisions

b. Business Communication

• To send order confirmations, invoices, receipts, or reminders

• To notify you about service updates, offers, or new features

• To send limited promotional content (only with your consent)

c. Analytics & Improvement

• To evaluate website performance, marketing effectiveness, and content flow

• To identify areas of improvement using aggregated data and cookies

• To measure program success (e.g., monetization progress in 90-Day Program)

d. Legal & Security Compliance

• To comply with applicable laws, tax, and recordkeeping requirements

• To prevent fraud, data abuse, or unauthorized access

We do not sell, rent, or trade your personal or project data to any third party.

3. Data Storage & Protection

We implement strong technical and organizational security measures to safeguard your data.

a. Data Storage

• All files are stored securely in encrypted environments such as Google Workspace, Dropbox, or Frame.io, accessible only by assigned project staff.

• Internal project tracking and CRM data (emails, forms, progress) are stored in platforms like HubSpot or Notion, with restricted access.

• Payment data is handled through trusted third-party gateways (Razorpay, PayPal, or bank), and we never store full card details.

b. Security Practices

• Two-factor authentication and access control for all team tools

• Role-based permissions — only the assigned editor and manager can access your files

• Routine backups of project data for 30 days (then securely deleted)

• Encrypted transmission (HTTPS / SSL) for all communications

Despite our efforts, no system can guarantee 100% security. You share files at your own discretion and risk.

4. Data Sharing & Disclosure

We may share limited information only under specific conditions:

We never share or sell data for third-party advertising.

5. Client & User Rights

You have full control over your personal information.

You may:

• Request access to your stored data

• Request correction or deletion of inaccurate details

• Withdraw consent for promotional communication

• Request deletion of project files after delivery

• Request signed Non-Disclosure Agreement (NDA) before project start

Send requests to support@mrbrstudio.com — we’ll respond within 7 business days.

6. Data Retention Policy

Your data is retained only for the necessary duration:

• Project files and revisions: 3–10 days post-delivery

• Credit plan and billing records: 12 months

• 90-Day Monetization data: until 18 months after partnership closure

• Legal, tax, and compliance records: as required by Indian law

All outdated or expired project files are permanently deleted from our servers unless you renew or request long-term storage.

7. Cookies & Tracking Technologies

We use cookies to enhance your browsing and analytics experience.

Types of cookies used:

• Essential cookies: Necessary for site operation (forms, logins).

• Analytics cookies: Google Analytics / Search Console for user behavior tracking.

• Performance cookies: Measure page speed and content engagement.

You can disable or manage cookies in your browser at any time. Some site features may not function properly if cookies are disabled.

8. Third-Party Services

Our site and operations integrate trusted third-party tools. Each has its own privacy policy.
Examples include:

• Payment Gateways: Razorpay, PayPal, Stripe

• Analytics: Google Analytics, Meta Pixel

• Automation: Zapier, Google Workspace

• Storage: Google Drive, Dropbox, Frame.io

We ensure these vendors meet strict data protection and compliance standards.

9. AI-Assisted & Automation Tools

To improve creative speed and efficiency, MRBR Studio may use AI-powered tools (e.g., for captioning, script summarization, or color correction).

• AI tools are used only on client-provided media and never on personal identity data.

• These tools operate under confidentiality and no external sharing.

• No AI model is trained or reused using client content.

10. White-Label, Credit & Monetization Programs

a. White-Label Clients

If you use our services under a white-label or reseller arrangement:

• We will never disclose your client information or project identity.

• Data shared remains confidential within the MRBR team.

b. Credits & Subscription Plans

For credit-based plans:

• We maintain records of credit purchases, usage, and expiry to manage your account.

• Data is retained securely for billing and performance purposes.

c. 90-Day Monetization Program

• Channel analytics and performance metrics are collected only for optimization.

• No login credentials are accessed unless voluntarily provided.

• Revenue-sharing details and data are stored securely for accounting and reporting.

11. Confidentiality

All files, raw materials, brand assets, and communications are treated with absolute confidentiality.
We will not use, display, or disclose any client materials without prior consent.

You may request a Confidentiality Agreement (NDA) before starting your project or partnership.

12. Data for International Clients

If you are based outside India:

• Your data may be processed and stored in India.

• By using our services, you consent to such data transfer in accordance with this policy.

• We follow industry-standard safeguards for international data handling.

13. Children’s Privacy

Our services are not directed toward individuals under 13 years old.
We do not knowingly collect personal information from minors.
If any such data is found, it will be deleted immediately upon identification.

14. Updates to This Policy

We may update this Privacy Policy periodically to reflect new features, legal requirements, or business changes.
Any updates will be published here with a new “Last Updated” date.
Significant changes will also be communicated via email to active clients.

15. Contact Us

For all privacy or data-related concerns, please reach out:

Email: support@mrbrstudio.com
Phone: +91 93854 15413
Address: 3/364/4 Elasamanapalli, Medupalli Road, Shoolagiri, Krishnagiri District, Tamil Nadu, India